FAQ

Managed IT service providers act as technology consultants to their clients in the field of IT implementation instead of being an on-demand service provider.

Networks and servers, software and technology, infrastructures, data backup system, and overall network security.

Managed IT services allow organizations to focus on core projects and strategic initiatives instead of day-to-day operations.

With an outsourcing service you pick specific services and ask an external company to help address specific business needs. A managed service provider offers a comprehensive range of technology services within one or many technology domains.

Cloud computing is an on-demanding availability of computing system resources, without direct active management by the user. This reduces operating costs on system upgrades. New hardware and software may be included in your contract and you no longer need to pay wages for expert staff.

1. Infrastructure as a service
2. Platform as a service
3. Software as a service

A VoIP system works by taking your analogue voice signals and converting them into digital signals. Then send them as data over your broadband line. It’s a lot cheaper than using normal phone lines.

VoIP solutions tend to offer greater function than landlines by allowing users to host video calls and transmit multimedia messages, with add-on features like voicemails, call analytics, and anonymous call rejection.

Theses are some VoIP types:

1. Residential VoIP services
2. Device-based VoIP Services
3. Software-based VoIP Services
4. Mobile VoIP services
5. Business VoIP services

These are some advantages:

1. Lower costs
2. Increased accessibility
3. Complete portability
4. Higher scalability
5. Clear voice quality
6. Supports multitasking

Low cost per call. A VoIP telephone system uses internet protocol to make the call, instead of using telephone lines, so all the communication data is turned into packets and sent over the IP network, lowering the cost.

These are some types of network security:

1. Firewall
2. Network Segmentation
3. Remote Access VPN
4. Email security
5. Data loss prevention
6. Hyperscale network security

A firewall is a network security system that manages and regulates the network traffic based on some protocols and establishes a barrier between a trusted internal network and the internet.

While WANs cover larger areas allowing computers in different cities and nations to connect, LANs are typically faster and more secure than WANs.

Data recovery can take 48 hours in most cases, but it may also take longer. Drives needing hardware recovery generally take up to 7 to 10 days.

These are the top benefits of data backup:

1. Quick access to files
2. Protection against power failures
3. Added anti-virus protection
4. Safeguard against failed hard drive
5. Recovery if the operating system fails

• Word
• Excel
• PowerPoint
• Outlook
• Publisher
• Access
• Teams
• OneDrive

At OneSource, we provide a comprehensive office 365 package to our customers, including data backup and recovery, cloud computing, or any customized additions that your business might need, along with a supportive service that you can rely on.